Tam Valley Depot is a small company in San Diego owned by Duncan McRee and Janice Yuwiler.
Your boards are made by Frank and Jack; Robin and Duncan craft the software.
We are located at 4541 Hidalgo Ave San Diego, CA 92117
our email is dmcree at tamvalleyrr.com
If you wish to contact us by phone, please email us first as we don't want to publish our phone number as we already get far too many junk calls.
I try to answer all my emails but lately they have been coming at a very fast pace (especially on weekends) and I haven't been able to keep up. If the email involves a purchase you have made though I will make sure I find the time to answer.
Prices We reserve the right to change prices at any time. We have edited this website, however, errors are occasionally made and Tam Valley Depot reserves the right to correct any errors or omissions on its website. Sales Tax Unless you have a reseller's permit on file with Tam Valley Depot or tax exemption certificate on
file with us, all orders shipped to California will be charged
30-day Money-back Guarantee
If, within 30 days of having received your product, you find that it
does not suit your needs, you may return it for a refund. Tam Valley Depot will refund the purchase price of the product in the same payment
form, excluding shipping/handling costs, once the product is received.
This refund does not apply if the product has been altered or damaged.
If you decide to return the product after the 30-day evaluation period,
a 20% restocking fee will be charged against the credit.
Warranty All electronics board manufactured by Tam Valley Depot are warranted against defects in manufacturing and/or failure of the board through no fault of the customer for one year after the sale date. This does not include boards modified by the user or kits assembled by the customer after purchase, or boards damaged by the customer through misuse as determined by Tam Valley Depot. Servos are not manufactured by TVD are not covered under this warranty but may be returned within 30 days as above if found unsatisfactory.
Warranty does not apply if the product has been altered, modified, or
damaged. Tam Valley Depot makes no other warranty of any kind, expressed
or implied, including any warranty of merchantability, fitness of the
product for any particular purpose, or any warranty relating to patents, trademarks,
copyrights or other intellectual property. Tam Valley Depot shall not be
liable for any injury, loss, damage, or loss of profits resulting from
the handling or use of the product shipped.
How to Return a Product
When returning, you must first call for a Return Merchandise
Authorization number. After inspecting
and testing, we will return your product, or its replacement using the
same shipping method used to ship the product to Tam Valley Depot within 30
days. In your package, please include a daytime telephone number and a
brief explanation of the problem.
Duncan, Frank and Jack packing a boxcar with Frog Juicers. Robin mans the fruit stand.